CrowdStrike Update: Safe Mode and Folder Rename Instructions for Blue Screen Error
Resolving Windows Blue Screen Errors with CrowdStrike
Step-by-Step Guide to Using Safe Mode and Renaming the CrowdStrike Folder
If you're experiencing a blue screen error after a CrowdStrike update, follow these steps to resolve the issue:
1. **Enter Safe Mode:** Restart your computer and press the F8 key repeatedly until the Advanced Boot Options menu appears. Select "Safe Mode with Networking." 2. **Rename CrowdStrike Folder:** Navigate to "C:\ProgramData\CrowdStrike" using File Explorer. Rename the folder to "CrowdStrike_old." 3. **Restart in Normal Mode:** Exit Safe Mode and restart your computer in normal mode. The CrowdStrike agent will automatically reinstall and update, resolving the blue screen error.
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